GeoNet Cafe

1. Definitions

In these Terms & Conditions, the following terms shall have the meanings assigned to them below:

• "GeoNet Cafe," "we," "us," "our" refers to GeoNet Cafe Pty Ltd (ABN: 88 630 840 682), its subsidiaries, and all affiliated entities operating under the GeoNet Cafe brand.
• "Customer," "you," "your" refers to any individual or entity that accesses or uses our website, services, or facilities.
• "Services" refers to all services provided by GeoNet Cafe, including but not limited to internet access, computer usage, gaming facilities, printing services, event spaces, and any other offerings at our locations.
• "Website" refers to the domain geonetcafe.au and all associated subdomains.
• "Membership" refers to any paid subscription plan offered by GeoNet Cafe.
• "Content" refers to all materials displayed on our website or in our facilities, including text, graphics, logos, images, audio, video, and software.

2. Use of Services

2.1 Eligibility

To use our services, you must:

• Be at least 15 years of age, or be accompanied by a parent or legal guardian if under 15.
• Possess the legal capacity to enter into binding contracts.
• Not be prohibited from using our services under applicable laws.
• Create an account and provide accurate, complete, and current information.

2.2 Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorized use of your account.
• Ensuring that you log out of your account at the end of each session.

We reserve the right to terminate accounts or deny service to anyone for any reason at our sole discretion.

2.3 In-Facility Usage

When using our facilities, you agree to:

• Use equipment and resources responsibly and as intended.
• Not damage, tamper with, or modify our hardware or software.
• Respect time limits and bookings for workstations and services.
• Comply with all posted rules and staff instructions.
• Use only authorized software and applications.
• Not engage in activities that disrupt other customers or our operations.

3. Code of Conduct

All customers must adhere to the following code of conduct:

3.1 Prohibited Activities

The following activities are strictly prohibited:

• Any illegal activities or activities that promote illegal behavior.
• Accessing, distributing, or viewing inappropriate, offensive, or harmful content.
• Harassment, bullying, discrimination, or threatening behavior toward staff or other customers.
• Unauthorized commercial activities, solicitation, or marketing.
• Attempting to access restricted areas of our facilities or networks.
• Using our services to send spam, viruses, or other malicious code.
• Excessive noise or disruptive behavior that interferes with others' enjoyment of our facilities.
• Consuming outside food or beverages in cafes where prohibited.
• Smoking, vaping, or using illegal substances on our premises.

3.2 Online Behavior

When using our internet services, you agree to:

• Respect intellectual property rights and not engage in copyright infringement.
• Not engage in network abuse, including excessive bandwidth usage or attempts to disrupt our network.
• Refrain from activities that may damage our reputation or relationships with service providers.
• Follow acceptable gaming etiquette during tournaments and multiplayer sessions.

3.3 Enforcement

We reserve the right to:

• Monitor usage of our services to ensure compliance with these terms.
• Investigate suspected violations of our code of conduct.
• Remove customers from our facilities for violations of these terms.
• Terminate accounts or ban individuals from our services without refund for serious or repeated violations.
• Report illegal activities to appropriate law enforcement authorities.

4. Payments and Billing

4.1 Pricing and Fees

Our pricing for services is:

• As displayed at our locations and on our website.
• Subject to change with reasonable notice.
• Exclusive of applicable taxes unless otherwise stated.
• Charged according to our published rates for the services you use.

4.2 Payment Methods

We accept the following payment methods:

• Major credit and debit cards (Visa, Mastercard, American Express).
• Electronic funds transfer for certain services.
• GeoNet Cafe prepaid cards and gift cards.
• Cash at physical locations (where available).

4.3 Memberships and Subscriptions

For recurring memberships:

• You authorize us to charge your payment method on a recurring basis.
• Membership fees are billed at the beginning of each billing cycle.
• You may cancel your membership at any time by contacting customer service or through your account settings.
• No refunds are provided for partial membership periods.
• Changes to membership plans take effect at the beginning of the next billing cycle.

4.4 Late Payments

For overdue accounts:

• We reserve the right to suspend services for accounts with unpaid balances.
• Late payment fees may apply in accordance with applicable laws.
• We may engage collection services for seriously delinquent accounts.

5. Intellectual Property

5.1 Our Intellectual Property

All content on our website and in our facilities is protected by copyright, trademark, and other intellectual property laws:

• The GeoNet Cafe name, logo, and branding elements are our trademarks and may not be used without permission.
• All content, design, graphics, interfaces, and software are owned by or licensed to GeoNet Cafe.
• No content from our website or materials may be copied, reproduced, modified, or distributed without our written permission.

5.2 Third-Party Software and Content

Regarding third-party software and content:

• We license software from third parties for use in our facilities.
• You must comply with all license terms for such software.
• You may not copy, distribute, or attempt to reverse engineer any software provided in our facilities.
• We do not claim ownership of third-party content accessed through our services.

5.3 User-Generated Content

For content you create or upload while using our services:

• You retain ownership of your original content.
• You grant us a non-exclusive, royalty-free license to use, display, and store such content for the purpose of providing our services.
• You represent that you have all necessary rights to the content you upload or create.
• We reserve the right to remove any user-generated content that violates these terms or our policies.

6. Limitation of Liability

6.1 Disclaimer of Warranties

To the maximum extent permitted by law:

• Our services are provided "as is" and "as available" without warranties of any kind.
• We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
• We do not guarantee that our services will be uninterrupted, error-free, or secure.
• We do not warrant the accuracy, completeness, or reliability of any content or information provided through our services.

6.2 Limitation of Liability

To the extent permitted by law:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability for any claim arising from or related to these terms shall not exceed the amount you paid to us for services in the six months preceding the claim.
• We are not responsible for data loss, hardware damage, or system failures due to your use of our services.
• We are not liable for the actions, content, or conduct of any third party.

6.3 Personal Property

Regarding your personal belongings:

• You are responsible for your personal property while at our facilities.
• We are not responsible for any loss, theft, or damage to your personal property.
• We recommend securing valuable items and not leaving them unattended.

7. Indemnification

You agree to indemnify, defend, and hold harmless GeoNet Cafe, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your violation of these Terms & Conditions.
• Your use of our services.
• Your content or information posted or transmitted through our services.
• Your violation of any rights of another person or entity.
• Your violation of any applicable laws or regulations.

8. Termination

We may terminate or suspend your access to our services at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms & Conditions.

Upon termination:

• Your right to use our services will immediately cease.
• You may lose access to any data or content stored in your account.
• We may delete your account and all associated information.
• You remain liable for all amounts due up to and including the date of termination.

All provisions of these Terms & Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Dispute Resolution

9.1 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

9.2 Dispute Resolution Process

In the event of any dispute, claim, or controversy arising out of or relating to these Terms & Conditions:

• We encourage you to contact us first to seek a resolution.
• If we cannot resolve the dispute informally, either party may initiate formal proceedings.
• Any dispute shall be submitted to mediation in accordance with the mediation rules of the Australian Disputes Centre.
• If the dispute is not resolved through mediation within 60 days, either party may commence legal proceedings.

9.3 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in New South Wales, Australia for the resolution of any disputes.

10. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time:

• We will provide notice of significant changes through our website or by email.
• Changes will be effective immediately upon posting to our website.
• Your continued use of our services after any changes indicates your acceptance of the modified terms.
• It is your responsibility to review these Terms & Conditions periodically.

11. Miscellaneous Provisions

11.1 Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and GeoNet Cafe regarding our services.

11.2 Severability

If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions will continue in full force and effect.

11.3 No Waiver

Our failure to enforce any right or provision of these Terms & Conditions shall not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of GeoNet Cafe.

11.4 Assignment

You may not assign or transfer these Terms & Conditions without our prior written consent. We may assign or transfer these Terms & Conditions without restriction.

11.5 Force Majeure

We shall not be liable for any failure to perform our obligations where such failure is a result of acts of nature, fire, flood, earthquake, other natural disaster, pandemic, government actions, civil unrest, terrorist attack, war, or any other event beyond our reasonable control.

12. Contact Information

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact us at: